Sales Support
Visa sponsorship
Sales & Marketing · Auckland, New Zealand · Full-Time · $25/hr · Visa: Employer sponsored
Accurate follow-through is the purpose of this Auckland Sales Support role. You will connect customers, coaches and operational colleagues, clarify customer needs and make sure agreed actions progress to completion.
The position involves confirming details, tracking referrals and maintaining reliable system records while resolving unclear information or process difficulties. It calls for professional communication, careful judgement and ownership of outstanding tasks in a changing customer-service environment. Sponsorship is available for suitable overseas candidates who meet the role requirements and applicable visa criteria.
Give examples of customer follow-up, accurate records and the systems you used in an English CV. Develop your Auckland customer support application with Build AI CV.
Key Responsibilities
- Act as the customer contact linking coaches and internal colleagues
- Follow up coaching discussions directly with customers to verify needs and advance agreed solutions
- Record, verify and action opportunities and progress leads promptly
- Manage referrals from identification through completion
- Maintain customer trust through consistent professional communication and stakeholder relationships
- Represent the organisation positively in customer interactions
- Identify information gaps and arrange appropriate clarification
- Communicate requirements accurately to relevant teams
- Own outstanding actions until completion
- Resolve customer concerns and process problems using sound judgement
- Maintain reliable system records and balance priorities while supporting trusted customer outcomes
Requirements & Eligibility
- Previous sales, customer service, client support or similar customer-facing experience
- Strong written and spoken communication with confidence dealing professionally with customers
- Capacity to establish credibility and lasting relationships
- Care with customer information, including verification and accurate follow-through
- Excellent organisation and time management
- Capacity to manage competing priorities and stakeholders
- A proactive, accountable and positive customer-first approach
- Resilience and adaptability in a busy environment
- Confidence with technology and learning systems
- Good critical thinking and problem-solving
- Collaboration within a wider team
- Reliability and professional commitment to accurate customer outcomes
- Consistent attention to detail throughout customer support
Apply: Apply by email · WhatsApp
Visa guide: New Zealand AEWV Guide