Retail Manager
Hospitality · Perth, WA, Australia · Full-Time · $80,000 - $85,000/yr · Visa: Ask us
A busy Perth hospitality business needs a Retail Manager to take responsibility for its store. The role suits a motivated hospitality professional with leadership ability and business management skills, someone who thrives when the store is at its busiest.
Across a typical week you would steer store performance, develop your people, protect customer service standards, keep inventory and finances on track and ensure that workplace and food safety requirements are met. The job is full-time.
When you prepare your CV, show how many people you have led, the rosters and stock systems you have run and the POS platforms you know. Shape a Perth retail manager CV with Build AI CV so your leadership record stands out.
Key Responsibilities
- Direct daily operations and lead the store floor
- Monitor sales and profitability
- Control labour and operating expenditure against budgets
- Prepare staff rosters
- Recruit, induct and train employees
- Develop staff through coaching, mentoring and performance management
- Maintain service standards and handle enquiries and complaints professionally
- Monitor inventory, purchase supplies, undertake stocktakes and reduce waste
- Maintain supplier relationships
- Analyse sales data and implement revenue and efficiency improvements
- Keep food presentation, quality and service consistent
- Meet food safety regulations, company policies and workplace safety
- Maintain reliable operational and business records; Support business growth and employee development
Requirements & Eligibility
- Minimum 2 years of full-time Retail Manager, Café Manager or comparable hospitality management experience
- A record of directing high-volume retail or hospitality operations
- Leadership of 10 or more employees
- Experience rostering staff and managing labour expenditure
- Purchasing and inventory management experience
- Strong financial control and sales analysis
- Excellent staff leadership and management
- Strong customer communication and service
- Practical problem-solving and sound commercial decisions
- Experience using POS systems and Microsoft Office
- Knowledge of workplace health and safety and food safety
- Availability for evenings, weekends and public holidays
- A relevant qualification in Hospitality, Business or Management is advantageous
- A Food Safety Supervisor Certificate is desirable and a First Aid Certificate is desirable
- Hospitality POS experience is an advantage; New-store opening or multi-location management experience is advantageous
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