Restaurant Floor Manager
Visa sponsorship
Hospitality · Gosford, NSW, Australia · Full-Time · Discussed at interview · Visa: Employer sponsored
This Gosford role puts a Restaurant Floor Manager in charge of front-of-house at an Italian hospitality business in New South Wales. The post calls for real familiarity with Italian food: you would guide the service team, keep the dining room running smoothly, look after guests, and work alongside the chef and senior management while coaching staff to the venue’s standard. Employer sponsorship is a possibility for applicants who need it, judged on experience, skills and eligibility.
Hospitality employers read for leadership first. Add the venues you have managed, how large the teams were and what you know about Italian menus and products, and let Build AI CV help you shape a floor manager CV to get it done.
Key Responsibilities
- Guide the front-of-house team and take charge of service during every shift
- Run the floor so guests are served efficiently and warmly, with customer service kept consistently high
- Stay in step with the chef and senior management on what is happening in the restaurant
- Give staff their duties, keep service moving and deal with problems as they arise while supervising the floor
- Coach and develop the team to meet service expectations, and make sure workplace policies and procedures are followed
- Keep hygiene, cleanliness and food safety standards high
- Watch stock levels, keep accurate stock records and deal with suppliers on product orders, allowing for seasonal availability
- Back the management team in daily operations and protect the quality and authenticity of the Italian dining experience
Requirements & Eligibility
- Relevant restaurant or floor management experience of a minimum of 3 years
- Strong grasp of Italian food, cuisine and products
- Proven track record of leading and supervising hospitality teams, together with strong leadership and team management skills
- Excellent interpersonal and customer service skills
- Able to train, motivate and coordinate staff effectively
- Excellent organisation and time management, staying professional and orderly in a busy restaurant
- Understanding of workplace standards, food safety and hygiene
- Strong problem-solving and communication skills
- Highly regarded: an Italian background or strong knowledge of Italian dining culture
- Dedicated to an exceptional customer experience, and able to start part-time with potential progression to full-time
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