Duty Manager
Onshore applicants only
Visa sponsorship
Hospitality · Sydney, NSW, Australia · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
This Sydney Duty Manager role brings responsibility for the floor, staff and service standards at a busy hospitality venue. You will organise shifts, respond to guests and maintain compliance while setting a professional example for colleagues.
The position includes stock control, basic financial responsibilities and reporting on sales, service and team performance. It requires verifiable hospitality leadership and confidence making decisions during busy trading. This role is for applicants already in Australia. Sponsorship is available for the right candidate.
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Key Responsibilities
- Manage daily venue operations and service standards
- Supervise staff and coordinate shifts, rosters, training and performance development
- Lead visible, professional and customer-focused service
- Monitor guest satisfaction and resolve complaints
- Manage inventory checks, stock control and ordering
- Meet workplace safety, venue and licensing requirements
- Assist promotions, functions and special events
- Review sales, staff performance and feedback and report operational information
- Identify and resolve operating problems
- Maintain service quality throughout daily trading
Requirements & Eligibility
- Demonstrable professional hospitality supervision or management experience
- Practical knowledge of bar and venue operations
- A leadership record that includes managing hospitality teams
- Strong customer service, interpersonal skills and communication
- Sound judgement in busy hospitality settings
- Stock management and basic financial experience
- Availability for flexible hospitality shifts including evenings and weekends
- Relevant hospitality or management qualifications are desirable
- Current onshore status in Australia
- Genuine, verifiable evidence of relevant employment experience
Apply: Apply by email · WhatsApp
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