Duty Manager
Onshore applicants only
Visa sponsorship
Hospitality · Nelson, New Zealand · Full-Time · $26 - $29/hr · Visa: Employer sponsored · Applicants: Onshore applicants only
A licensed restaurant and café on the waterfront near Nelson, New Zealand, seats up to 200 guests, opens daily and is looking for a Duty Manager. Summer trade is busy and winter is calmer. The venue values good food, genuine hospitality and clear systems so that excellent service can be repeated.
On each rostered shift you run the floor and answer for service, the guest experience, the team and the safe, lawful operation of the venue, acting as Duty Manager on licence. The job is permanent, at a minimum of 30 hours a week, with weekends and public holidays included. You need the right to work in New Zealand, and the employer, being accredited, may be able to sponsor a work visa for the right person.
Put your hospitality leadership on show: shifts you have led, licences you hold and the systems you have used. Build AI CV can turn that into a tidy English CV before you apply.
Key Responsibilities
- Run the floor on your shifts and set the tempo and standards for whoever is on duty
- Act as the Duty Manager on licence, honouring host responsibility and your duties under the Sale and Supply of Alcohol Act 2012
- Open each shift with a team brief, then back up and coach people while service runs
- Make sure checklists, procedures and venue systems are followed by every team member
- Accurately complete cash-up, opening, closing and handovers, handling guest feedback calmly and escalating larger issues to the Restaurant Manager
Requirements & Eligibility
- A Duty Manager Certificate (Sale and Supply of Alcohol Act 2012), or the ability to get one quickly
- National Certificate in Food & Beverage Service (Level 3), an equivalent, or progress towards it
- A background in hospitality supervision or shift leadership
- Good working knowledge of wine, drinks and food service
- Comfort with rosters and with the wage cost expectations for a shift, plus proficiency with IdealPOS, NowBookIt, Operandio, Slack and Loaded
- The right to work in New Zealand
Apply: Apply by email · WhatsApp
Visa guide: New Zealand AEWV Guide