Cafe Duty Manager
Visa sponsorship
Hospitality · Auckland, New Zealand · Full-Time · $25 - $40/hr · Visa: Employer sponsored
Coffee, food and customer service need coordinated attention throughout a café shift. This full-time Cafe Duty Manager position in Auckland gives you responsibility for the team’s daily activity, service quality, stock and a welcoming customer experience.
You will allocate tasks, supervise payments and support preparation and presentation while maintaining food safety and an organised workplace. Practical café operations experience and confidence making decisions are important, with barista skills a strong advantage. Candidates requiring employer-supported visa sponsorship may be considered.
Outline shifts led, coffee service, team coordination and daily café controls in an English CV. Present your Auckland café shift leadership record with Build AI CV.
Key Responsibilities
- Lead daily café operations and maintain welcoming professional service
- Allocate duties and coordinate staff through busy trading
- Supervise tills, payments and sales and respond professionally to customer questions or concerns
- Oversee drinks, food and coffee preparation and coffee product packing to quality and presentation requirements
- Monitor hygiene, cleanliness and stock and replenish supplies, shelves and displays
- Assist opening, closing and daily routines while keeping service areas organised
- Support staff training and compliance with food safety, hygiene and workplace safety
- Maintain service standards
- Represent the business professionally in customer interactions
Requirements & Eligibility
- Previous café, hospitality, customer service or supervisory experience is preferred
- Demonstrated involvement in coordinating or supporting daily café operations
- Barista and coffee-making skills are a strong advantage
- Capacity for consistent, dependable and professional customer service
- Clear interpersonal communication
- Capacity to lead and support colleagues while contributing to the team
- Confidence taking operational responsibility and making independent decisions
- A positive learning attitude and willingness to accept added responsibilities
- Reliability, professional integrity and work ethic with appropriate presentation and conduct
- Capacity to handle several responsibilities in busy customer-facing work
- Knowledge of food safety, hygiene and workplace health and safety
- Availability for both weekend days or at least one Sunday
- Authentic, verifiable hospitality employment history; candidates must meet applicable New Zealand employment and visa requirements
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Visa guide: New Zealand AEWV Guide